CLOUD 9 ACCOUNT
Each person attending Paradise Waits will be required to register for an account at Cloud 9 Reservations. You can register for an account HERE. If you have traveled on a Cloud 9 Adventure before, please do not register for another account.
If you forgot your Cloud 9 account username or password, you can retrieve them by following the instructions HERE. If you still cannot retrieve your account information contact the Cloud 9 Travel Department.
The guest that places the reservation is considered the “lead guest” and is the “owner” of the reservation. As the lead guest, you are obligated for the full room rate and the fees of the occupancy level you select during the reservation process. The lead guest is responsible for keeping the reservation payments current. Only the lead guest can add or change a guest in a reservation.
Each person attending Paradise Waits will be required to register for an account at Cloud 9 Reservations. Once each guest has a Cloud 9 account, you can divide the payments between everyone in your room. If you are paying with multiple credit cards, you will need all of the credit card numbers (with expiration dates & card verification numbers), as well as the name and billing address for each card.
If you know who will be traveling with you prior to making your reservation, have them register for a Cloud 9 account before you book. This will allow you to add them easily at the time you make your reservation online or over the phone. If you do not know who your roommate will be prior to booking, no problem, you can add them later according to the guidelines HERE.